Erma & Jerry from Mississippi
We have recently traded for our 2006 Dynasty which we are really enjoying thanks to all of you at Southaven RV.
Our pleasant experience started with a phone call for contact with a salesman. We were connected to Sean Medley. When we arrived he greeted us promptly and showed us around. He continued to take good care of us until we closed the transaction and then he helped to address all of our problems. We have had 2 other Monaco RVs and no other salesman that we dealt with was nearly as well informed and knowledgeable of his product. We are thankful for his help. Michael Mask not only helped us to trade RVs but came to the RV park at 5:00 PM on Saturday to attempt to the the TV to function. We had to finally tell him to go home; we would get it fixed Monday. Every time we would park at the entrance sales reps would meet us prior to getting to the door and greet us.
Our next experience was with the service department. Manny and Tommy were great. They gave us a great "walk thru" plus several lessons on the TV and sound system. They are a real plus to your service department.
Thank you for a pleasant experience.
Erma & Jerry T
Southaven RV Center
5485 Pepper Chase Drive
Southaven, MS 38671
888.902.9948 Toll Free